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FAQ - Frequently Asked Questions

What is Claim a Discount?
We’re a free independent advisory set-up to help customers avoid the many pitfalls associated with buying home improvements. We’re on a mission to rid the industry of the sharks and cowboys that have plagued it for decades by matching customers with the best local craftspeople and protecting their purchase.

Can I trust you?
Claim a Discount is a trading division of All Checked Limited which has been established since 2012 and operates one of the UK’s biggest home improvement review websites. We’re also Trading Standards approved, which means you can buy with confidence.

How does it work?
Simply enter your project requirements and we will negotiate with carefully selected local craftspeople on your behalf to get you the best deal. All with no sales visits.

Is this service really free?
Yes! We won’t charge you a penny for any of our in-house services.

Why is it better to buy through you?
We have the experience and the know-how to avoid the many pitfalls associated with the industry.
We can make sure that your chosen contractor doesn't:
a) overcharge you for the work you want doing;
b) get away with supplying sub-standard materials, or workmanship;
c) disappear with your money before the job is done.
We will protect all your payments until you are completely satisfied with the work.

Can I choose who takes care of my project?
Absolutely! You’re free to choose any approved contractor. .

I'm not sure what to budget.
Click here to get an instant online guide price for your project.

How do you make money?
We charge contractors a fee to join our network and for the use of our online sales tools.

Why do you ask for a deposit?
There are 3 reasons:
1. If we’re holding your deposit the contractor will have no option but to deal with us, which means you’ll get a discount. Without that deposit there’s nothing stopping the contractor from dealing with you direct to avoid offering an extra discount and then joining our network later.
2. Contractors are more likely to agree to a trade-fit discount if they know there’s a definite order in place. Otherwise we’re just asking for a ‘quote’ on a speculative project that may, or may not happen. It’s the old saying: ‘a bird in the hand is worth two in the bush!'
3. We will be employing the services of an independent surveyor (at our cost) to determine your exact requirements, so that we can secure the best deal on your behalf. We therefore need to be sure that you are a serious buyer.

What if I change my mind?
If you change your mind you can cancel the agreement and claim your deposit back (in full and with no deductions whatsoever) for up to 14 days from order. Basically, if we don’t secure you a deal that you’re delighted with we’ll give you your money back; it’s as simple as that!

I still have questions?
No problem. Email your question to info@claimadiscount.co.uk and we’ll get back to you.

We monitor the performance of over 15,000 home improvement businesses to make sure customers like you can buy with confidence.

We can help you find the best quote for your project, or you can submit your best quote to us and we'll use our buying power to get you a guaranteed trade discount.

But it doesn't stop there because we’ll also protect your deposit and monitor the work carried out by your chosen contractor.

All for FREE!

We're Trading Standards approved too, so buy through us and you really can buy with confidence!